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  • Solution

    One Solution. Built for Your Needs. 

    One powerful solution to smarter online fulfillment. Choose the right configuration that fits your operation. 

     

    STORIX COMPACT

    COMPACT
    Unlock vertical in-store space

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    SMARTFLOW

    Automate your fulfillment process

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  • Resources

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    Technical Support
    Contact our technical support team Monday to Friday
    9 a.m. – 5 p.m. (EST)

    In the Media
    See how Storix is making headlines across the retail industry.

    Webinars
    Learn from our industry experts and explore smarter fulfillment strategies.

    Events
    Connect with our team at industry events.

    FAQ
    Everything you need to know about Storix.

  • About Storix
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    Who We Are
    Read about the story behind Storix, an innovative company specializing in smart vertical storage.

    Careers
    Join the transformation of retail and help shape the future of smart fulfillment.

    Contact Us
    Have a question or a project in mind? Our team is ready to help you find the best solution for your needs.

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Technical Support

Need Assistance With Your Storix Solution?

Our technical support team is here to help keep your Storix system running smoothly. Whether you have a technical question, need assistance with your equipment or software, or require troubleshooting support, we're ready to assist.

Monday to Friday
9 a.m. to 5 p.m. (Eastern Time)

Meet Our Technical Team

Expertise you can count on.

Behind every Storix solution is a team of experienced professionals committed to performance, reliability, and customer success.
Storix-team

Our technical specialists work closely with customers to troubleshoot issues, answer questions, and help ensure your Storix solution continues to perform at its best.

FAQ

Frequently Asked Questions

Quick answers to common support questions.

How do I submit a technical support request?

You can contact our technical team directly by phone or email, or submit a support request using the form above. Providing details about your system and the issue you're experiencing will help us respond more efficiently.

What information should I include in my support request?

Please include your company name, the Storix system or equipment involved, a description of the issue, and any relevant photos or documents. The more information you provide, the faster our team can assess the situation.

How quickly will I receive a response?

Our team reviews support requests during regular business hours and will follow up as soon as possible based on the nature and urgency of the request.