The Storix Solution
How does Storix improve online order fulfillment?
Storix offers a flexible storage solution that can be manual, semi-automated, or fully automated for the staging and retrieval of online orders, enabling retailers to maximize space utilization, improve operational efficiency, and optimize their order fulfillment processes.
Does Storix cater exclusively to online grocery retailers?
Not at all. While Storix is well suited to online grocery operations, its capabilities extend far beyond that sector. The solution can be tailored to diverse industries and use cases, including pharmaceuticals, non-food retail, supply chain management, store replenishment, food manufacturing, and brick-and-mortar retail operations. Storix was built as a flexible and versatile platform capable of addressing a broad spectrum of storage challenges.
Can Storix integrate with our existing systems?
Yes. Storix is designed to integrate with your existing technology ecosystem, creating a seamless workflow with minimal disruption to your operations.
What is vertical multi-temperature storage?
Vertical multi-temperature storage combines high-density vertical storage with multiple temperature-controlled zones within a single system. This approach maximizes available space while allowing products requiring different storage conditions to be managed efficiently.
Is Storix suitable for different temperature zones?
Absolutely. Storix supports ambient, chilled, and frozen storage within a single solution, helping maintain product quality and cold-chain integrity throughout the fulfillment process.
Is the Storix solution designed exclusively for retailers with large inventory storage requirements?
Technology & Integration
How does Storix integrate with existing systems?
Storix is designed to work within your existing technology ecosystem. It can connect with relevant store and order management systems to create a streamlined, end-to-end workflow for online fulfillment.
Can Storix integrate with existing order management systems?
Yes. Storix can integrate with existing order management systems, allowing order information to flow into the fulfillment process without requiring a completely separate workflow.
What support is provided during implementation?
Our team works closely with customers throughout the implementation process, from planning and integration to deployment and training. The level of support is tailored to the requirements of each project.
Support & Maintenance
How do I contact technical support?
You can contact our technical support team by phone or email, or submit a support request through our Technical Support page.
How do I submit a technical support request?
You can contact our technical team directly by phone or email, or submit a support request through our online form. Providing details about your system and the issue you're experiencing will help us respond more efficiently.
What information should I include in my support request?
Please include your company name, the Storix system or equipment involved, a description of the issue, and any relevant photos or documents. The more information you provide, the faster our team can assess your request.
How quickly will I receive a response?
Our team reviews support requests during regular business hours (Monday-Friday, 9 a.m. – 5 p.m. EST) and will follow up as soon as possible, based on the nature and urgency of the request.
Getting Started
How can I learn more about Storix?
Explore our website to discover more about Storix, our vertical multi-temperature storage technology, and its applications for online fulfillment. You can also contact our team to discuss your specific needs.
Can I schedule a demo?
Absolutely. Get a personalized demo with our team to see how Storix works and explore how the solution could fit your fulfillment needs.



